FortVax Terms of Use and Privacy Policy
FortVax cold wallet is operated by Taiwan Numerical Powers Co., Ltd. (hereinafter referred to as "the Company"); the following terms (hereinafter referred to as "these terms") apply to FortVax cold wallet access and user transactions using the website or purchased through the website (the FortVax cold wallet regulated by these terms includes the cold wallet entity, software and mobile app). Please read the terms carefully before using this website and FortVax cold wallet.
These Terms are a binding contract between the User and the Company, and the Company reserves the right to update these Terms and Conditions, which means that the Company may amend, change or update these Terms at any time. If FortVax modifies these Terms and Conditions, FortVax will post the latest revised version on this website or in such other manner as FortVax deems appropriate. If you continue to access or use the Site after FortVax posts the Modified Content on the Site or sends you a notice of the Modification, you agree to and are bound by the modified Terms and Conditions. You may also be required to reaffirm and re-accept these Terms and Conditions after we make any material changes to these Terms and Conditions. If you do not accept the modified terms and conditions, you should immediately stop using this website, products and services.
1. Acceptance of Terms:
If you access the Website or purchase products through the Website in any way (including, but not limited to, through devices or services provided by any other third party), you are deemed to have accepted and agreed to be bound by these Terms.
2. Return and Exchange Service:
You should inspect the product as soon as you receive it. If the product is defective, you can notify the customer service staff (email:fortvax.support@tnp.com.tw) within 7 days of receiving the product, and provide you with return or exchange services.
3. Account registration security:
When using this website to purchase products, you must register a user account on this website. During the registration process, you will be asked to set up a user account and password. By agreeing to register and access the Site, you agree to:
(a) provide accurate, current, and complete information about you and will promptly update such information to keep it accurate, current, and complete.
(b) Maintain the security of identity information.
(c) accept all risks arising from inaccurate, not current and incomplete information.
In addition, you should not provide your user account and password to other third parties, and the Company shall not be liable if your user account and password are used by a third party due to no fault of the Company. When using this website to purchase products, you must register a user account on this website. During the registration process, you will be asked to set up a user account and password.
By agreeing to register and access the Site, you agree to:
(a) provide accurate, current, and complete information about you and will promptly update such information to keep it accurate, current, and complete.
(b) Maintain the security of identity information.
(c) accept all risks arising from inaccurate, not current and incomplete information. In addition, you should not provide your user account and password to other third parties, and the Company shall not be liable if your user account and password are used by a third party due to no fault of the Company.
4. Intellectual Property Rights:
All content published on this website, including but not limited to text, photographs, images, illustrations, audio recordings, videos, files, web designs, or materials formed through any media, is protected by the relevant intellectual property laws of the Republic of China and internationally. The intellectual property rights of this website (including but not limited to trademark rights, patent rights, copyrights, trade secrets and know-how, etc.) are owned by the original right holders.
5. Third-Party Service Statement:
5.1 This website may cooperate with any third-party service to enhance products and services to consumers, and when you use this website to purchase products, you agree to cooperate with the third-party service at any time by authorizing the company and FortVax cold wallet. Any and all claims, liabilities, losses, damages, hacking, unauthorized access or use arising out of or in connection with any Third-Party Services shall be resolved by you in coordination with the service provider providing such Third-Party Services.
FortVax assumes no responsibility or liability for:
(a) the availability, interruption, or performance of any third-party services.
(b) the accuracy of any information, data, or content displayed on the Third Party Services.
(c) content, products, or services owned or provided by any third-party service.
5.2 Cooperation with any Third Party Service does not imply ownership, control, or sponsorship by Fortvax of the Third Party Service or the content, products, or services offered by any Third Party Service. FortVax does not conduct any review, approval, monitoring, endorsement, or make any representations or warranties regarding the content, information, products, or services provided by any Third-Party Services. FortVax reserves the right to change, remove, suspend, stop, or restrict access to any third-party services at any time without prior notice, and shall not be liable to you for any such actions.
6. Restricted Conduct:
You may not engage in the following behaviors when using the Website and FortVax Cold Wallet:
6.1. Develop, reproduce, or imitate our Services or FortVax Cold Wallet, including but not limited to modules, design, interface, appearance, and layout.
6.2. Reverse engineer, decompile, disassemble, or otherwise obtain source code from the Website and FortVax Cold Wallets.
6.3. Transmit malware, programs, viruses, computer worms, or otherwise compromise the Site and FortVax Cold Wallet.
6.4. Transfer, sell, lease, or authorize your account registered on the Website or FortVax Cold Wallet to be held or used by a third party.
6.5. Delete or change the trademarks, graphics, and text content on this website and FortVax cold wallets.
6.6. Unauthorized access to or tampering with non-public areas on the computer systems of the Website and FortVax Cold Wallets or the Supplier's technical delivery systems.
6.7. Find or test any vulnerabilities in the Website and FortVax cold wallet systems, or violate or circumvent any security or authentication measures.
6.8. Falsify any TCP/IP packet header or any part of header information in any email or posting, or use the Website and FortVax cold wallets in any way to send altered, fraudulent, or false source identification information.
6.9. Bypass, delete, disable, damage, decode, or otherwise circumvent any technical measures implemented by the Website and FortVax Cold Wallet, any of our suppliers, or any third party (including other users) to protect the content of the Website and FortVax Cold Wallet.
6.10. Interfere with the operation of the Website, FortVax Cold Wallet, other users, the Company's host and network in any way, or interfere with the Website and FortVax Cold Wallet.
7. Privacy Policy:
In order to support the protection of personal information and maintain personal privacy, the Company would like to explain to you the purpose, category, scope and method of use of personal information collected by the Company, as well as the rights you can exercise, etc
7.1. Scope of Personal Data Acquisition: We collect your personal information when you register for a user account, purchase a product, or otherwise use FortVax. You may decide whether to provide your personal information to us; However, please note that if you decide not to provide your personal information to us, we may not be able to provide you with products or other services.
7.2. The Company may collect information about you, including but not limited to:
7.2.1 Information provided by the User. You will provide us with your personal information such as your name, phone number, email address, shipping address, credit card information during the registration and purchase process.
7.2.2 Information Collected Automatically. When you connect to this website, we may use certain technologies (including but not limited to cookies and similar technologies) to collect information you send to us through your computer, mobile phone, or other access device, including but not limited to your IP address, device information, location, and mobile network information.
7.3 The Company may process and use your personal information for specific purposes, including but not limited to providing services of FortVax and this website, improving FortVax and this website and complying with laws and regulations.
7.4 Where required by law, you have the right to keep the relevant information for as long as the contract is valid and for the period required by law.
7.4.1 Inquiry or request for viewing.
7.4.2 Request for Copying.
7.4.3 Request for Supplementation or Correction.
7.4.4 Request to stop collecting, processing or using.
7.4.5 Requesting Deletion.
8. AML and CFT Clauses:
The Company implements relevant AML and CFT legal requirements, policies and procedures, including monitoring suspicious transactions and reporting to regulatory authorities. The Company is required to retain some information and documents in accordance with its applicable laws, policies, and contractual obligations with third parties, and the Company hereby expressly declares that it has the right to retain such information and documents and has the right to disclose such information and documents to government agencies. Even if your legal relationship with the Company is terminated, these Terms shall apply:
8.1 In order to comply with the relevant laws and regulations on AML and CFT, you and/or your affiliates (including but not limited to legal representatives, responsible persons, representatives, authorized persons, beneficial owners, etc.) agree that we may take the following measures in accordance with the relevant provisions of the Anti-Money Laundering Act or the Anti-Terrorism Financing Act, respectively. You and/or your affiliates shall be responsible for any damages or disadvantages caused by you and/or your affiliates caused by the Company's relevant measures in accordance with this Article, and the Company shall not be liable for damages:
8.1.1 If the Company discovers that you and/or your Affiliates are terrorists or groups identified or tracked by economic sanctions, foreign governments, or international anti-money laundering organizations, the Company may temporarily suspend and terminate the Company's services, These Terms of Use relate to all transactions and business relationships relating thereto without prior notice to you and/or your affiliates.
8.1.2 The Company may require you to provide the necessary information for the review within 14 days (inclusive) after receiving the Company's notice from time to time or in other circumstances (including but not limited to: suspicion that you and/or your Affiliates are involved in illegal activities, suspected money laundering, terrorist financing activities, or media reports that you and/or your Affiliates are involved in any illegal special case, etc.), if you and/or your Affiliates are involved in any illegal special cases, etc., you may be required to provide the necessary information for the review within 14 days (inclusive) after receiving the Company's notice. or if your affiliates fail to perform within the time limit, the company may temporarily suspend and terminate the services provided to you, these Terms of Use and related transactions and business relationships without further notice to you and/or your affiliates.
9. Disclaimer:
9.1 FortVax makes no representations or warranties that your use of the Products or Services will be uninterrupted or free from defects or errors. You acknowledge that the product or service may contain certain issues that have not yet been identified. To the fullest extent permitted by law, you expressly agree that your use, inability to, or related to the product or service is at your own risk. The Products and Services, including any information, materials, and content provided to you through the Services, are provided to you on an "as is", "as available" basis without warranties of any kind, either express or implied, such as all implied warranties of merchantability, fitness for a particular purpose, and title and non-infringement.
9.2 You are solely responsible for the security measures related to your mnemonic phrase, password and location, and for ensuring that all information is securely protected and stored. All data must be secured and stored at your discretion. We are not responsible for any loss or damage to your mnemonic phrase, device or password, nor are we responsible for assisting in the recovery of lost phrases, devices or passwords.
9.3 FortVax does not guarantee the continuous provision of products or services, including but not limited to any specific software, for any specific period. FortVax reserves the right to change and update products or services without notice to you, but FortVax has no obligation to change and update products or services, or to continue to provide information, data, and content to you with any particular service. You expressly agree that FortVax may, in its sole discretion, discontinue, cancel, or otherwise restrict or prohibit your access to any Service at any time and for any reason and without notice.
9.4 The foregoing disclaimer shall apply to the fullest extent permitted by law and shall survive termination or expiration of these Terms and Conditions or your use of the Products and Services for any reason.
10. Limitation of Liability:
10.1 You acknowledge and agree that, to the maximum extent permitted by law, FortVax's cumulative liability to you or any other user of the product for any loss or damage arising out of or related to these Terms and Conditions, or to access to or use of the product/service, shall be limited to replacement of the product.The foregoing limitation applies to all causes of action or aggregate claims, including but not limited to breach of contract, breach of warranty, indemnification, negligence, strict liability, misrepresentation, and other torts.To the maximum extent permitted by law, in no event shall FortVax, its directors, officers, employees, affiliates, agents, contractors, or licensors of the product/service be liable to you or any other user of the product or any other user of the product/service for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages or loss of profits, even if FortVax has been advised of the possibility of such damages.
10.2 FortVax will use reasonable efforts to protect the information and materials you submit through the Services, but you agree that you submit such information and materials at your own risk, and you hereby release FortVax from all liability to you in any way related to such information or materials.
10.3 You acknowledge that FortVax does not represent or warrant that the Services will be free from loss, damage, attack, virus, interference, hacking, or other security intrusions, and you hereby release FortVax from all liability related to the foregoing. If you jailbreak, root, change or remove any software prohibitions or restrictions imposed by your phone's official operating system, you are solely responsible for the security of all data protection measures.
11. Governing Law and Jurisdiction:
The interpretation and application of these Terms, as well as any disputes arising from these Terms, shall be handled in accordance with the laws of the Republic of China, with the Taipei District Court of Taiwan as the court of first instance.
12. Contact Us:
If you have any questions about the Company's User Terms and Privacy Statement, you can contact the Company's customer service center (email:fortvax.support@tnp.com.tw).